• Atos Origin
  • Industry: Technology
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    • Challenge
    • Atos Origin’s rigorous project methodology requires robust document control processes to be in place for every project. The Atos Origin “major events” team, based in Beijing, China, were faced with an extremely large and complex project which would span several years. The challenge of running a project with an increasing team size and a growing number of documents was further complicated by poor connectivity to the Atos Origin global wide area network and, in turn, the corporate knowledge management systems. Utilizing shared drives was an unacceptable solution for the team leadership. Shared drives were unable to provide the necessary classification, version control and security for the expanding repository of documents. Management urgently required an alternative solution and KnowledgeTree was identified as the technology of choice.
    • Solution
    • Atos required a robust, easy to use document management solution with strong collaborative features. The ability to check documents in and out of the repository and thus manage document versioning was a key requirement. Varying document types – plans, contracts, specifications, supplier communication – required a well structured taxonomy design and metadata structure. There was however no time for prolonged repository configuration or user training. Tight project deadlines meant that the team had to become productive immediately. KnowledgeTree’s intuitive user interface and simple setup tools and wizards allowed the team to quickly achieve user “buy in” and thus fast track the implementation.
    • Result
    • KnowledgeTree’s intuitive user interface and simple setup tools and wizards allowed the team to quickly achieve user “buy in” and thus fast track the implementation. Robust security a must Many of the project documents were of a highly confidential nature making robust security a prerequisite. Using KnowledgeTree, the project librarian was easily able to manage access control permission settings and ensure the integrity of the repository. User requests for extended access rights were speedily resolved and the improved information sharing provided a boost for productivity. Multi-language Support KnowledgeTree’s support for multiple languages allowed the system to be implemented in both English and Simplified Chinese. At login, users are able to select the desired language from a drop down list, with the default language determined by their browser preference settings. This feature assisted with the rapid uptake of the system by the diverse project team. Growing with KnowledgeTree As the project develops momentum and both the document repository and the team expand over the next few years, KnowledgeTree’s open source architecture will ensure that the team’s document management infrastructure is futured-proofed. No longer worrying about team infrastructure, Atos Origin can focus on delivering value to their customer.
  • Submitted by:
  • Daniel Chalef

    KnowledgeTree

    July 17, 2007

  • Blue Hammock Data Management Specialists Select KnowledgeTree
  • Industry: Technology
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    Case Study
    • Challenge
    • Blue Hammock is a management consulting company with company headquarters in Pittsburgh and offices throughout North America. Blue Hammock specializes in Data Management, Business Intelligence, Data Quality, and Data Integration for major Fortune 1000 companies including Microsoft Corporation, Honda, Caterpillar, CBS, and Honeywell. The company’s consultants work on site at clients and get actively involved in the implementation of strategies designed by the group. With projects distributed across North America, employees have been clamoring for a document management system in order to manage a central knowledge base of company and project documentation.
    • Solution
    • KnowledgeTree is installed on a server running CentOS Linux at Blue Hammock’s headquarters in Pittsburgh. The application is available on the internet through a web browser for those with access rights so that Blue Hammock’s consultants can log on remotely and access their documents using KnowledgeTree’s intuitive web interface. In addition, the utilization of the KnowledgeTree Desktop application allows Blue Hammock’s remote workforce instant access to documenting and marketing materials.
    • Result
    • After finding KnowledgeTree on a Google search, the product was shortlisted and then selected. “We liked the ease and simplicity with which we were able to get up and running with KnowledgeTree”, says Carlson. “The implementation costs are reduced and a rapid uptake occurs when users are easily able to grasp how the application works without the need for an extensive training program.”
  • Submitted by:
  • danielchalef

    KnowledgeTree

    December 16, 2007

  • Génome
  • Industry: Health Care
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    • Challenge
    • Research group required an easy to use, cost-effective document management solution to meet HIPAA regulatory compliance challenges.
    • Solution
    • Installed KnowledgeTree installed on Gentoo Linux running on a server with an Intel dual core processor.
    • Result
    • Moved documents off unaudited and risk-prone laptop drives. Successfully utilizing KnowledgeTree to meet HIPAA compliance challenges.
  • Submitted by:
  • danielchalef

    Génome Québec and Montreal Heart Institute Ph. Center

    September 26, 2007

  • Kontron
  • Industry: Consumer Products
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    • Challenge
    • Old, proprietary document management system no longer able to meet Kontron's document management needs. Use over a WAN was limited and upgrading to a newer proprietary technology was price prohibitive.
    • Solution
    • KnowledgeTree provided a cost-effective, feature-rich, scalable solution that worked very effectively over Kontron's WAN.
    • Result
    • Kontron America has rolled KnowledgeTree out across the organization and stores a significant number documents ranging from ISO procedures and processes, to internal process documentation and forms, department paperwork, to Marketing plans.
  • Submitted by:
  • Daniel Chalef

    KnowledgeTree

    July 28, 2007

  • NTag
  • Industry: Services
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    Case Study
    • Challenge
    • nTag is a young, dynamic venture capital funded organization that was founded in 2002. Fast growth, a need for more administrative rigor and increasing volumes of company documentation - contracts, market research information, sales data, and educational material - required management to rethink the company’s document management processes.
    • Solution
    • nTag chose KnowledgeTree over a number of competing open source and proprietary products to provide the platform for its document management initiative.
    • Result
    • nTag is an innovative company that is making a name for itself in the event data space. “As a thought leader in our chosen market, we need to be meticulous about managing our growing knowledge assets, “ says Ryan Miller, nTag IT manager. “We expect our document repository will reach twenty gigabytes within the next twelve months and it’s really important that we refine our document management processes quickly. We are confident that KnowledgeTree will meet our needs into the future and we look forward to a long and mutually beneficial relationship.”
  • Submitted by:
  • Daniel Chalef

    KnowledgeTree

    September 12, 2007

  • The Compliance Office
  • Industry: Services
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    • Challenge
    • The Compliance Office – a leading compliance management provider – through its’ proprietary employee benefits system assists client organizations with between 2 and 3000 employees to meet their HIPAA, COBRA, and State Continuation compliance obligations.
    • Solution
    • TCO chose KnowledgeTree for its central document repository and business process management system, securely handling the upload, storage, and processing of over one million documents.
    • Result
    • The Compliance Office currently has over 1 million documents under management within their KnowledgeTree repository. With hundreds of documents being added daily, KnowledgeTree’s open-licensing architecture allows The Compliance Office to add as many additional documents as they require when scaling the underlying hardware.
  • Submitted by:
  • Daniel Chalef

    KnowledgeTree

    July 17, 2007

Creative Commons License   This work is licensed under a Creative Commons Attribution 3.0 License.
 
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